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 CASE STUDY: Blythe J. McGarvie
A Personal Perspective on Business Performance Management
Blythe J. McGarvie, Leadership for International Finance LLC
CFO Project Volume 3, July 31, 2007

 CASE STUDY: Infor
RSA Security Inc. Moves Beyond Budgeting to Comprehensive Performance Management
Infor
CFO Project Volume 3, July 31, 2007

 Case Study: Teksouth Corporation
A Financial Management Project That Didn't 'Soar Into the Wild Blue Yonder'
Teksouth Corporation
CFO Project Volume 3, July 31, 2007

 ADP CANADA: Cognos Allows Us to Look at Things in Different Ways and Find Real Opportunities
ADP Canada is a “business behind the business.” The largest Canadian provider of HR and payroll information solutions, ADP Canada needed to manage the complexities of a steadily expanding client roster aswell as the intricacies of its own corporate planning, budgeting, and forecasting processes. Opportunities for cost savings were going unrecognized, the planning cycle was tedious, and data accuracy needed a boost—until the company implemented a Cognos Enterprise Planning solution.
Jeff Gerkin, Cognos
CFO Project Volume 2, October 01, 2003

 Avaya Business Continuity Practice--Helping Workers Compensation Fund Take Emergency Preparedness to New Levels
Created in 1917 by the Utah legislature to provide wage loss benefits for work-related illness or disability, WCF has evolved over the years to a private ownership structure with Board of Directors comprised of policyholders. In an industry marked by high levels of competition and regulatory oversight, providers face a straightforward--but challenging--financial mandate. With an unyielding requirement that incoming policy premiums fund the outgoing cost of claims, a carrier's sustained success depends on superior business practices--an area where Workers Compensation Fund excels.
Avaya
CFO Project Volume 2, October 01, 2003

 Case Study: Insurance and Financial Services
The company in this case study is a leading provider of insurance and other financial services to individual and institutional customers, with operations in 12 countries, serving more than 57 million individuals worldwide.
Actuate
CFO Project Volume 2, October 01, 2003

 Case Study: Process Aware Business Intelligence Application
Rapid mobile phone activation is critical not only to achieving customer satisfaction, but also for enhancing the bottom line of today’s phone companies.
Hewlett-Packard
CFO Project Volume 2, October 01, 2003

 Case Study: Solving Incentive Compensation Management Problems
More often than not, problems with incentive compensation plans can be attributed not to the plans themselves but rather to the systems, processes and people associated with administering and managing the plans. Inflexible, hard-coded systems; inefficient, laborintensive processes; and lack of expertise and resources are the root causes of nearly all problems with incentive compensation plans.
Synygy, Inc.
CFO Project Volume 2, October 01, 2003

 Deluxe Corporation Manages World-Class Performance with Cognos Enterprise Planning
Deluxe’s three business units provide personal and business checks, business forms, labels, self-inking stamps, fraud prevention services, and customer retention programs to banks, credit unions, financial services companies, consumers, and small businesses through multiple distribution channels such as the Internet, direct mail, telephone, and a nationwide sales force. The company’s plans to aggressively pursue new market opportunities have resulted in increasingly stringent business planning requirements. Armed with Cognos Enterprise Planning, Deluxe has created and implemented sophisticated business planning processes that deliver increased speed and accuracy to its enterprise-wide analysis and forecasting processes.
Jeff Gerkin, Cognos
CFO Project Volume 2, October 01, 2003

 Entergy: Information Management Supports Strategic Execution and Investor Communications
Sustainable shareholder value requires both the delivery of superior corporate performance and a clear understanding of this performance by the investment community. Investor relations drives this second critical component by effectively communicating with investors and analysts, managing their expectations, and reinforcing the credibility of management. This role requires IR to have superior access to information across the company, highly efficient business processes, and supporting technologies.
Nancy C. Morovich, Entergy Power Marketing Corporation, Richard A. Fontaine, Accenture
CFO Project Volume 2, October 01, 2003

 Greater Than the Sum of Its Parts
TD Canada Trust’s approach to managing the profitability of products and distribution channels
Adel Mamhikoff, Accenture, Tony DeStefano, TD Canada Trust Finance
CFO Project Volume 2, October 01, 2003

 Keeping An Eye on Expansion: How Cartesis is Helping Sartorius Increase the Speed Flexibility and Accuracy of its Financial Reporting
Rapid growth can be a mixed blessing. While the increase in revenues, scope and geographic reach are all positive steps, profitability, morale and efficiency are often victims of corporate success. This is all too evident in acquisitive enterprises which look to build on organic growth by bringing in complementary organizations or offerings from outside. For M&A activity to work, integration and consistency are crucial. If an organization functions as a number of separate, stand-alone entities, then differences can be inefficient at best, crippling at worst.
Cartesis, Inc.
CFO Project Volume 2, October 01, 2003

 Lion Nathan Taps Business Objects for Finance Reporting, Fast Data Access
Lion Nathan is an Australian-based international beer, wine, and spirits distributor with an expanding product range. Each year, Lion Nathan brews and distributes around one billion liters of beer including labels such as Steinlager, Tooheys, and Hahn. It also distributes a number of wine and spirits labels, produces and distributes ready-to-drink beverages, and retails home-brewing kits globally.
Business Objects
CFO Project Volume 2, October 01, 2003

 Planning for Value and Reporting at MOL: Using SAP's Business Intellingence Toolset
Accenture helped a large Central European oil company to implement SAP’s BI tools and assisted in implementing the system.
Andrea Kolozar, MOL, Lyn Bird, Accenture, Mariusz Beben, Accenture
CFO Project Volume 2, October 01, 2003

 Proven Performance – The Exceptional Value of Experience
When organizations are seeking to improve performance, execute strategies, achieve goals and boost ROI, experience counts: in uncertain and competitive times, more than ever. Since its establishment in 1983, Strategix Performance has served hundreds of organizations, designed and implemented thousands of business and employee performance improvement plans and provided its unique capabilities to hundreds of thousands of users. Collaborating closely with clients over the years has produced unsurpassed business process and software technology solutions for Employee Performance Management (EPM), Automated Incentive Compensation Management (EIM), Business Activity Management (BAM) and Customer Relationship Management (CRM).
Strategix Performance, Inc.
CFO Project Volume 2, October 01, 2003

 Siemens AG: Groundbreaking, Web-Enabled Reporting Leads to Coveted NYSE Listing
Siemens AG’s goal of being listed on the New York Stock Exchange set up an enormous challenge for the Europe-based electronics giant, including a requirement to adopt U.S. Generally Accepted Accounting Principles. With the help of Accenture and SAP, Siemens was able to implement a new business capability and process on time and on budget.
Andreas H. Schuler, Accenture, Peter Jaud, Accenture, Claudio Thum, Accenture
CFO Project Volume 2, October 01, 2003

 Visualization Uncovers Revenue Opportunities and Cost Savings for Enterprise Storage Vendor
Antarctica recently completed a pilot project with one of the global leaders in the enterprise storage space, who provide customers worldwide with a broad range of hardware and software storage solutions. With an increasing number of players in the space, and hardware becoming more ubiquitous, the price per megabyte of storage is decreasing. The company was in need of new revenue streams to maintain their competitive leadership role.
Antarctica Systems, Inc.
CFO Project Volume 2, October 01, 2003

 Working to a New Standard for Government Performance Management Excellence
When the International Trade Administration wanted to develop a performance management capability to meet new federal requirements, the bureau selected Accenture to help design an organization-wide framework. The result is a process that helps the bureau to collect, validate, and communicate performance results through a standardized process.
Dwight Hutchins, Accenture, Thomas Greiner, Accenture
CFO Project Volume 2, October 01, 2003

 An Australian Success Story: Oracle and NCR Choose Australia for Their Asia-Pacific and Japan Regional Centers
Oracle Asia-Pacific views its decision to locate the Asia-Pacific business services center in Sydney as a strategic move in consolidating its leading position in the region. Today, Oracle services 13 countries in Asia-Pacific from its Sydney center. NCR has found that Sydney has met all recruitment needs, and that the IT, telecom, and transport infrastructure has been cost effective and superior to other shared service center locations.
Invest Australia
CFO Project Volume 1, October 01, 2002

 Building Visibility Through Enterprise Integration: Sempra Energy
In 2001, Sempra selected Accruent over solutions from SAP and Peregrine. “After carefully evaluating the options, we chose Accruent because of its ease of use, granular financial detail and superior management reporting,” said Jay Shephard, director for Sempra Energy. “We believe that automated portfolio management and consolidated reporting are key to the broad-based strategic analysis and planning that will contribute to our overall objective of improving cost-efficiencies.”
Accruent
CFO Project Volume 1, October 01, 2002

 Costco Wholesale Corporation: An Enterprise Approach to Check Electronification
Wells Fargo helped Costco develop the corporate check electronification program it now uses.
Wells Fargo
CFO Project Volume 1, October 01, 2002

 DecisionPoint Solves Imation’s ERP Reporting Problems
Imation Corp. is a recognized global technology leader in removable data storage offerings. The company’s story of repeated struggles with inadequate results from its ERP applications is a familiar one among today’s big corporations. Large amounts of time and money are invested in the applications, but the promise – more and better-organized corporate data – goes undelivered. Instead of empowering executives, controllers, and managers to make critical business decisions quickly with current, accurate information, ERP systems often deliver less information than the system they replaced.
DecisionPoint Applications
CFO Project Volume 1, October 01, 2002

 Global Shared Services Case Study – Carrefour
When Carrefour, the world’s second largest retailer, adopted a new global vision the challenge was integrating global information technology and management infrastructure. With the help of select partners Accenture, PeopleSoft, and EDS, Carrefour reengineered to a shared services model, streamlining its processes. The infrastructure now supports over $70 billion in business.
Tony Masella, Accenture
CFO Project Volume 1, October 01, 2002

 Leading Broadband Provider Turns Down the Call Volume and Heats Up Sales with a Customer Friendly Bill from DST Output
A major Fortune 500 company and one of the largest broadband providers in the country had a problem on their hands. Call volume spikes attributed to monthly billing cycles were crippling their call center and forcing customers to either abandown their calls or hold for longer periods of time. Customer satisification was on the decline.
DST Output
CFO Project Volume 1, October 01, 2002

 Marriott Redefines the Shared Services Model
Consolidating Marriott’s finance functions in an aggressive 15-month period into a shared services model did more for the hospitality giant than simply cutting costs. Unlocking new sources of business value, changing the Marriott culture, and streamlining information systems support primed the company for aggressive global expansion.
Carter A. Prescott, Accenture
CFO Project Volume 1, October 01, 2002

 Noble Corporation: An Enterprise Payables Case Study
Wells Fargo Payment Manager solution has enabled Noble Treasury in Houston to centrally manage payments from all of its locations around the world and to realize the goal of replacing five different bank payment systems with one.
Wells Fargo
CFO Project Volume 1, October 01, 2002

 Performance Management System for Subaru-Isuzu Automotive
These are several questions that we asked within our own organization. In the fall of 1996 the buzzwords performance measurement and balanced scorecard entered our organization’s front door. What were they, and what did they mean to Subaru Isuzu Automotive? We felt challenged to find out more.
Panorama Business Views
CFO Project Volume 1, October 01, 2002


 
 
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