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Minimize Risk to Maximize E-Procurement
(10/1/2002) CFO Project Volume 1
By Dorothy Mills, American Express
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E-procurement adoption is mushrooming as companies realize the cost-savings potential in direct and indirect purchasing, along with the benefits of more fluid supplier relationships. Companies should start with the commodities that pose the least risk and change management challenges. One way to get started is through procuring commodities via purchasing cards.


In the late ''90s, analysts forecasted that billions of B2B dollars would flow through e-marketplaces by now, reshaping buyer-supplier relationships and taking millions of dollars out of the process cost. But in their rosy predictions, analysts failed to account for the role risk aversion and change management would play in determining the course of e-procurement''s slow but steady growth.


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