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How Innovative Technology Impacts the Shared Service Model
(10/1/2002) CFO Project Volume 1
By Rodger Hill, Accenture
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New technologies have greatly impacted existing and planned financial SSCs. Coupling key technology enablers with an efficient and structured shared service environment creates a major opportunity for businesses. But can virtual SSCs deliver the same, measurable benefits of mature SSCs without incurring the cost and effort of building a physical organization?


Service delivery within a shared accounting services framework must be customer-focused, cost-effective, efficient, and add value. Shared service programs must find ways to use technology to offer more sophisticated and accurate services at higher speed through innovative solutions that are repeatable, scalable, and dependable.


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