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The location of an SSC and its working environment is a critical design factor.
A “greenfield” strategy – whereby a new SSC is located apart from existing operations
– best achieves the low-cost, high-performing objectives of a shared services
model. A new site location fosters an exciting fresh breed of operation.
Organizations typically set up shared service centers (SSCs) because of their many disparate units with duplicate back-office functions. The first question organization leaders must answer is, “How many SSCs do we need?” The answer depends on the geographic spread of a company’s constituent units and how far down the standardization continuum a company is willing to go. This decided, the next question is where to locate the SSC(s). Read more for (3) options.
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