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Document Output Analysis
(10/1/2003) CFO Project Volume 2
By Bill Melo, Toshiba America Business Solutions
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While companies continue to examine corporate expenditures in the effort to remain operationally lean, document production infrastructures continue to slip under the radar, resulting in millions of dollars in lost profit annually.


As the size and scope of information systems and content continue to grow within an enterprise, so does the need for a cohesive document management and output (DMO) strategy to effectively control costs and optimize document production infrastructures. According to a recent report from analyst firm Gartner, a document is copied, either physically or electronically, an average of nine to 11 times at a cost of about $18.1 In addition, output equipment fleets (copiers, printers, facsimiles, scanners, and associated supplies) continue to be among the most under-managed and costly assets for many companies, resulting in an approximate 1 to 3 percent profit loss per year.2


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